Touch Travel
Privacy Policy
Last updated: 2026-07-08
This policy explains how Touch Travel collects, uses, and protects your information when you use our website and mobile apps.
Information We Collect
We may collect account details (name, phone, email), booking and trip information, driver documents, location data when you use trip tracking features, device tokens for notifications, and support messages.
How We Use Information
We use your information to operate bookings, communicate about trips, provide customer support, improve our services, comply with legal obligations, and prevent fraud.
Account Closure
You can close your account from the mobile app. Access is revoked immediately. Booking, payment, wallet, and accounting records may be retained for up to 7 years where required by law, dispute resolution, or financial compliance.
Sharing
We share information only as needed to deliver the service (for example with assigned drivers, agents, or payment providers), when required by law, or with your consent.
Security
We apply technical and organizational safeguards to protect your data. No method of transmission or storage is completely secure.
Contact
For privacy questions, contact us at noreply@rihlatrip.com.